ENGLISH 
TIẾNG VIỆT Passenger GSSA Services
Flyone is a dynamic company specialized in Airline representation in Vietnam.
Our team of professionals will support all your airline needs such as Route network planning & Pricing, Sales, Marketing, Finance, Legal, and Operation License & Permit. Our wide range of services offers a fully comprehensive package to meet all the needs of a vibrant airline operating in today’s competitive markets. If your organization is looking for a reliable partner to help you expand your airline business into new markets, and you wish to benefit from our unique expertise in this field, please contact us for more information on Flyone.
License, Permit, Approval And Flight Procedures Support
With a deep understanding of Vietnamese regulations, procedures, and laws regarding aviation operations and extensive experience working with foreign partners and airlines operating in Vietnam, Flyone is committed to providing support in consulting, preparing, and submitting documentation to obtain all necessary permits as required by Vietnamese aviation authorities, ensuring the smooth operation of airline activities in Vietnam.
- Ticket/Representative Office License.
- Foreign Aviation Operator Certificate (FAOC).
- Aircraft Operator Security Program (AOSP).
- Traffic Right.
- Slot application procedures.
- Over/Landing Flight Permit
Route network planning & Pricing
Our experienced professionals can research and propose the routes planning for the airline to choose which is the best efficient route(s) for them to operate, based on data analysis and route revenue simulation. We can also propose pricing and T&Cs for the routes based on market demand and other airlines’ pricing analysis.
- New route revenue projection.
- Proposal on flight schedule and frequency
- Market demand survey.
- FIT & group fares proposal.
- Fares rules and Terms & Conditions proposal
Sales
Our highly experienced and proactive sales teams will help achieve your goals by carrying out a wide variety of sales activities that include:
- Field sales calls
- Existing customer retention
- New customer development
- Targeted sales campaigns
- Contract negotiation
- Trade relations building
- Local and international trade show representation
- Sales seminars
- Road shows
- Familiarization trips
- Special promotion events
- Comprehensive sales reporting
Marketing
With an in-depth knowledge of the business and social cultures of the countries in which it operates, Flyone is ideally suited to carry out all your marketing requirements such as:
- Preparation of local business plans
- Local Marketing evaluations and proposals
- Identifying and developing new market segments and customers
- Branding
- Local and international market surveys
- Customer management (CRM)
- Direct Mailings
- E-Commerce
PR
To ensure the best public relations and optimal exposure for your company we provide the following services:
- Acting as your spokesperson and local liaison
- Developing and fostering relations with local journalists
- Press releases and conferences
- Product launch events
- Press familiarization trips
- Special events handling
- Monitoring of the local press
- Membership in applicable organizations
Financial Services
Flyone’s professional financial and accounting systems provide the following services:
- Provision of bank guarantees
- Billing and collection services
- Operation of customized billing and payment systems such as centralized banking, BSP etc.
- Timely remittance of monies due
- Preparation and provision of required sales and accounting reports
- Refund processing
- Customer enquiries
Legal Services
Some of the legal services with which Flyone can assist are:
- Compliance to local currency regulations
- Compliance to local trading regulations
- Name and logo protection
- Legal negotiations with various authorities
- Preparation of legal documents both prior to commencement of operations and on an ongoing basis as needed
- Customer claims
- Airline claims
- Double taxation avoidance services.